We're here to help. Whether you have a question about an order, need assistance with a return, or want to share feedback, our team is ready to assist. Please review the options below to find the fastest path to a resolution.

Before You Contact Us

Many of the most common questions are already answered in our policy pages. Checking these first is often the fastest way to get the information you need.

For order status and tracking, visit our Order Tracking page at casehutch.com/apps/track123.

For shipping costs, delivery times, and international shipping details, see our Shipping Policy at casehutch.com/pages/shipping-policy.

For returns, exchanges, and refunds, see our 30-Day Return Policy at casehutch.com/pages/returns-refunds.

For privacy questions, data requests, or unsubscribing from marketing, see our Privacy Policy at casehutch.com/pages/privacy-policy.

Contact Our Support Team

If your question is not answered in our policies, please reach out to us using the information below.

Email: support@casehutch.com
Phone: +1 (850) 485-0720
Address: 8606 35th Ave, Apt 5
Jackson Heights, NY 11372, United States

Customer Support Hours

Monday through Friday, 9:00 AM to 8:00 PM Eastern Standard Time.

We are closed on United States federal public holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.